Returns

We can refund or exchange any unused items in saleable condition within 28 days of receipt.

The goods must be returned in their original condition and packaging with a letter outlining your requirements, stating your order number and evidence of purchase e.g. a copy of your invoice. All postage and packaging costs for returned goods are the responsibility of the purchaser.

Damaged or Defective Goods

You, the purchaser, are to inspect and notify us of any damage or defect to any items supplied within 7 days of receipt. If at our discretion we agree the items are damaged or defective you are entitled to replacement items or a full refund including the delivery costs incurred in returning the items. You must return the damaged/ defective items within 30 days of receipt.

Cancellation

Under the UK Distance Selling Regulations, you have 7 working days from the day after you receive your goods to cancel the contract for your order with us.

Should you wish to cancel your order with us you should contact us in writing by post or email quoting your Order Number.

You must return all items from the order in unused, as-delivered condition within 28 days of cancellation. Delivery cost of returning the goods is the buyers responsibility and non-refundable. The goods will remain the Buyers property until delivery is attempted at our premises.

You will be refunded in full within 30 days of cancellation.